Labels took a bit of figuring out but got there
I found the support team quite helpful overall. The main issue was that some of the wording and labels in the software interface were not immediately clear to me, which made troubleshooting a bit harder. However, once I reached out to the telephonic support, they patiently explained what everything meant and how to use the features properly. I actually enjoyed the process of learning the exact terminology because it made me more confident when managing the database and dialer later on. The effort to get familiar with the labels was worth it in the end because I now feel more comfortable navigating the platform. Automatic updates were seamless and didn't require any extra steps from me. Signing up and payments went smoothly too. So while getting used to the wording did require some effort, the communication and help I received made the whole thing manageable and largely positive.