labels toh theek hai par wording thodi confusing thi
Merko lagta hai ki communication aur support mein labels aur wording thodi ajeeb thi. Jab main support ko call karta tha, toh jo words aur phrases use hote the vo mujhe kabhi samajh nahi aaye directly. Infact kabhi main sochta tha ki ye labels itne specific kyun hain jabki mujhe simple explanation chahiye tha. Dialing tools ke menus bhi thoda cluttered lagte the, aur database ka naam bhi kabhi baar galat lagta tha. Support staff ne kahin baar achha response diya, par jo jo wording thi, wo clarity ke liye utni madadgar nahi thi. Main apne hisaab se bol raha hoon, shayad dusre log kaafi alag react karte. Mujhe toh yeh lagta hai ki thoda aur plain language aur simple terms use karni chahiye thi jo bina doubt clear ho jaayein. Invoicing ka kuch hissa sahi tha, par usme bhi kabhi kabhi term define nahi karte the. Overall, jo wording ka system hai wo better ho sakta hai, lekin support process ka approach sahi tha.