Labels thode confusing theek hain par baaki sab unclear laga
Main generally support aur communication mein expect karta hoon ki sab kuch clearly labelled ho, par ise case mein mujhe aksar aisa laga ki jo terminology use hui hai, wo thodi unclear aur sometimes contradictory hai. Jaise, dialer settings ke andar jo options diye gaye hain, unke labels mujhe samajhne mein dikkat hui, mujhe baar-baar call karna pada samajhne ke liye ki exactly yeh kya karenge. Support ne koshish ki madad karne ki, par mujhe lagta hai ki unki language mein bhi koi standardization nahi hai, jo confusion badhata hai. Billing ke section mein invoice aur payment details toh thik thi, lekin software ke different modules ke naam aise thay ki kabhi lage ki main galat jagah dekh raha hoon. Shuruaati phase mein onboarding documents se clarity milti toh shayad mujhe yeh sab bar bar explain karna nahi padta. Phir bhi ek cheez jo thik thi, wo thi ki support accessible tha aur samay par response milta tha, bas wo baaki sab technical aur wording thoda ajeeb tha. Overall main disappointed tha expected clarity ke hisaab se.