Labels thode confusing the, par ek cheez toh hai jo sahi thi
WFHI ki support aur communication mein mujhe overall ek mixed experience mila hai. Ek taraf, unke software ke labels aur wording mere liye thode confusing the. Agar koi pehli baar in features ko use karta hai toh ho sakta hai wo easily samajh na paaye ki kaunsa button ya option kis kaam aayega. Kuch terms ka use technical tha jo common users ko samajhne mein problem kar sakta hai. Dusri taraf, unka telephonic support jo mujhe mila, wo kaafi helpful aur professional tha, jisme unhone patiently meri queries ko solve kiya. Support team ne mujhe baar-baar cheezein dohrani nahi padin, aur wo clearly bata rahe the ki kis sequence mein steps lene hain. Training sessions bhi kaafi basic the, jo beginners ko thoda direction dene ke liye theek hain. Overall, labels thodi better clarity chahiye, par support ki jo responsiveness thi, wo kaafi achhi thi aur jis wajah se mujhe frustration nahi hua.