labels thode confusing the initial sales me
When I was going through the sales and pre-purchase phase, I found the wording and labels used in the descriptions a bit confusing. Some of the features were described with jargon that didn’t quite match my understanding, especially around the database and calling tools sections. While the general idea was clear, certain terms felt overloaded or vague which made me pause and revisit the details. However, the sales team did clarify most of my doubts eventually, which helped smooth things out. I thought the invoicing labels were pretty clear and straightforward, which was a relief compared to other aspects. Overall, I liked how the sales process was conversational, but if the labeling could be simplified or made more intuitive, it would definitely improve the initial buying experience for users like me.