4 out of 54 of 5Unverified experienceSales and pre-purchase
Labels thode confusing the, but overall flow samajh aaya
During the pre-purchase phase, main sabse zyada confused tha labels aur terms ko lekar. Kuch buttons and options jaise 'Priority Assistance' ya 'Setup Dashboard' thode vague lage jo mujhe samajhne mein thoda waqt laga. Lekin mauke par agents ne calmly bataaya ki har label ka kya matlab hai aur kaise kaam karta hai. Thoda aur straightforward wording helpful hoti, especially for new users like me. Billing terms thode clear the, aur sign-up process bhi smooth tha. Jo part sabse alag laga woh tha customer portal ka interface jo initially complicated lagta tha, par try karte karte samajh aa gaya. Overall, misunderstanding hua par ab better feel karta hoon.