Labels thode ajeeb lage yaar, samajh mein nahi aata tha
Software ke support system mein jaise labels aur messages diye gaye hain, woh jyada clear nahi lag rahe the. Jaise ki dashboard pe kuch buttons ka label thoda technical tha, jise samajhne mein dikkat aayi. Main soch rahi thi ki agar ye labels aur zahir description thoda simple Hindi ya phir easy English mein hote toh naye users ke liye kaafi helpful hota. Support se baat karte waqt bhi response thoda unclear mila tha, matlab unki language aise thi jaise woh kisi technical manual se nikal kar baat kar rahe hon. Thoda uncomfortable feel hua woh sab sunke, par haan, ek achhi baat ye thi ki unhone meri basic queries ko seriously liya aur end mein samjhaane ki koshish ki. Toh overall experience thoda mix tha, labels aur wording thodi ajeeb lagti thi magar communication mein effort tha.