2 out of 52 of 5Verified purchaseSupport and communication
Labels thik the, baki communication confusing thi
Mujhe telephonic support se baat kar ke lagta hai ki wording aur labels system mein kuch ajeeb hain. Kuch terms aise the jo clearly explain nahi huye the, aur jab main query poochti thi toh feedback generic aur unspecific lagta tha. Mujhe laga ki agar labels aur buttons thode aur straightforward hote, toh onboarding process zyada smooth hota, lekin sirf dialer ke options thik se label hue the, jiska mujhe benefit mila. Support team ki explanation mein clarity ki kami thi, jiski wajah se mujhe chat aur calls ke beech mein confusion hua. Is wajah se poora experience frustrating raha aur agle steps samajhne mein mushkil hui. Mera suggestion hoga ki better wording use ki jaye jo har user ke liye easy ho samajhna.