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WFHI review

Labels theek the, kuch confusion bhi thoda sa tha

4 out of 54 of 5Unverified experienceSupport and communication

Labels theek the, kuch confusion bhi thoda sa tha

Mujhe lagta hai ki support aur communication mein jo labels diye gaye hain, wo generally samajhne mein theek they. Training ke dauraan, jab system mein nai cheezein aayi, toh wo labels madadgar the kisi had tak. Lekin ek ya do baar mujhe thoda samajhne mein dikkat ayi kyunki labels thode generic ya unclear the. Yeh chhota sa issue tha jo mujhe lagta hai ki kisi ko bhi thoda confuse kar sakta hai. Mera overall impression yeh tha ki WFHI ki training materials aur software ka interface zyada complicated nahi tha, bas thoda aur fine tuning chahiye. Jab main apne dost ko bataoon toh yeh kehunga ki "Software achha hai, support ke labels theek hain, par thoda clarity better kar sakte hain". Kisi problem mein jab support team se baat ki, toh unka response bhi ordinary tha, matlab voh jyada enthusiastic ya helpful nahi lage. Fir bhi main basically satisfied hoon is platform ke saath.

Pradeep GanguliManipur, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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