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WFHI review

Labels theek hain, par thoda confusing angka surface tha

4 out of 54 of 5Verified customerSupport and communication

Labels theek hain, par thoda confusing angka surface tha

Mujhe WFHI platform ka support aur communication kaafi achha laga, par ek cheez jo clear nahi thi wo wording aur labels ki clarity thi. Jo dialer aur calling tools ke liye labels bane hain, wo mostly samajhne mein easy hain, jaise “Start Call” ya “End Session,” par kuch baar terms thodi ambiguous lagti thi. Database ke sections bhi roughly descriptive the, lekin jab main data export karne ki koshish kar raha tha, toh labels thoda unclear the ki exactly kaunse file format select karna hai. Support ke waqt bhi mujhe yeh nazar aaya ke jab main telephonic help mangta tha, toh unhone jo instructions diye unmein kuch technical shabdon ka use aisa tha jo mujhe samajh nahi aaya bina additional explanation ke. Phir bhi speak karne wale log helpful the aur problem solve karne mein madad ki. Automatic updates smoothly aaye, lekin usmein changes ka description thoda detailed ho sakta tha. Payment aur invoicing process professional aur sahi tha, jiska mujhe satisfaction mila. To poora mila ke labels generally theek hain, par thodi aur clarity aur sahi wording se ye experience behtar ho sakta hai.

Swapnil ShanbhagKerala, IndiaExperience: Published:
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