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WFHI review

Labels theek hai but thoda confusing bhi tha

2 out of 52 of 5Verified customerSupport and communication

Labels theek hai but thoda confusing bhi tha

Main support ko samajhne mein thodi mushkil mehsoos kar rahi thi, especially jab unke labels aur wording ki baat aayi. Kuch terms aise thay jo mujhe pehle familiar nahi the, aur unki explanation thodi complex lagi. Lekin haan, jo dialer ke instructions the, wo kaafi clear the, usme mujhe zyada problem nahi aayi. Onboarding ke dauraan mujhe lag raha tha ki har cheez ko samajhne ke liye zyada clarity honi chahiye thi, par kuch points par documentation thoda lacking tha. Support team thodi der mein reply karti thi, aur mujhe lagta hai ki wo thoda zyada user-friendly communication kar sakti thi taki main easily samajh sakoon. Database feature thoda overwhelming tha for initial use, kyunki labels se pura structure utna transparent nahi lagta tha. To overall, support communication mein clarity ki zarurat thi, lekin mai ye bhi maanti hoon ki kuch sections ache aur simple the. Agar terminology ko thoda aur simple aur consistent banaya jaye, toh onboarding process definitely better feel karayega. Par abhi ke liye, mujhe thoda struggle karna pada samajhne mein ki kya kya options available hain.

Yasmin LimayeUttar Pradesh, IndiaExperience: Published:
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