Labels that caught my eye in onboarding
When I first started using the WFHI software, I kept thinking about how some of the labels and wording stood out to me as surprisingly clear compared to what I expected. I remember especially the section about the calling tools, where the wording made it easier to figure out what I had to do next without getting overwhelmed. Still, sometimes I was a bit unsure if 'Database' meant the whole contact list or just a segment, though it mostly made sense. The automatic updates feature also had labels that seemed straightforward but kind of mixed the order of the options, so I had to pause and think. I appreciated the telephonic support, which helped clarify those little confusions, especially around invoice details and payment processes. Overall, I'd say the wording helped me keep moving forward, but I had a moment or two where I found myself double-checking just to be sure I wasn't missing anything important. That made the one part with the labels really memorable for me.