Labels sometimes confusing, dialer setup made sense
I am still trying to make sense of some of the support communications and on-screen labels within the portal. They often felt vague or too technical, which made me slightly uncomfortable when I tried to request assistance or adjust settings. However, I must note that the dialer and calling tools themselves were straightforward to use once I got past the terminology roadblocks. The automatic updates worked as advertised, helping keep the software current without much intervention. Still, clearer messaging and simpler wording in onboarding instructions would have improved my confidence when interacting with the support team over the phone. Overall, one part that does stand out positively is the consistent functioning of the calling features despite the labeling confusion.