Labels samajhne mein dikkat, bas signup process theek tha
Maine pehle socha tha ki WFHI ka software onboard karna simple hoga, par yeh toh sach nahi tha. Jo terms aur labels diye woh bahut confusing the, specially jab main apne calling tools set kar raha tha. Training mein bhi complicated language use hui thi, mujhe laga ki thoda simple hona chahiye tha, taaki har koi easily samajh sake. Database feature bhi thoda ajeeb laga, jaise ki uska structure meri workflow ke hisaab se fit nahi tha. Ek achi baat yeh thi ki payment process aur invoicing bilkul smooth thi, koi dikkat nahi aayi wahan. Support team se jab baat ki toh lagta tha ki unhone mere masle ko puri tarah samjha nahi tha. Overall, software mein clarity ki kami ne mujhe kaafi pareshan kiya, specially sales aur pre-purchase stage mein. Mujhe lagta hai ki thoda simplification aur better communication hona chahiye tha taaki user ka experience behtar hota.