labels samajh nahi aaye, pura experience frustrated ban gaya
Maine jab yeh software purchase kiya toh socha kaafi easy hoga, par yeh sales ke waqt jo wording use hui thi, vo bilkul clear nahi thi. Mujhe samajh nahi aa raha tha ki kaunse button kis cheez ke liye hain, aur har chhoti chhoti labels aise lage jaise unka matlab zyada complicated ho. Onboarding ke dauran bhi instructions itni clear nahi thi ki main bina confusion ke aage badh pau. Jo dialer system tha, usme bhi options iterate karte karte pura time waste ho gaya, kyunki mujhe samajh nahi aa raha tha ki kaunse features activate karne hain. Database ka interface bhi mujhe bahut cluttered laga, jisse mera workflow kaafi interrupt hua. Apne like support ko call kiya toh response slow tha, aur unke explanations se zyada help nahi mili, bas generic baatein sunne ko mili. Invoicing aur payment process bhi thoda confusing tha, mujhe bar bar check karna pda ki sahi invoice mil rahi hai ya nahi. Overall, jo expectation mujhe thi vo bilkul poori nahi hui, lag raha hai main apna waqt aur paisa dono waste kar rahi hoon, aur ye software meri requirements ke hisaab se bilkul fit nahi tha. Sach kahu toh main disappointed hoon aur agar doosre logon ko recommend karun toh main zarur bataungi ki dhyan se soch len unhe jo simple aur direct instructions chahte hain, warna frustration avoid karne ke liye yeh platform unke liye nahi hai.