Labels samajh nahi aaye, onboarding fail ho gaya
Main WFHI ka software use karne ke liye excited tha, par training aur onboarding ke dauran mujhe jyada confusion hui. Jo labels aur terms the, vo mere liye bilkul clear nahi the. Software mein jo buttons aur menus diye gaye the, unka matlab samajhna mushkil tha aur instructional guides mein bhi simple explanations nahi thi. Jab maine try kiya ki apna workflow setup karun, toh kai baar mujhe laga ki ye sab steps mujhe kahin aur se sikhe bina samajh nahi aayenge. Wording itni technical thi ki as a new user mujhe lagta tha ki mai kahi gallat button dabha raha hoon. Isi wajah se main training sessions mein bhi insert karne ka tariqa sahi se seekh nahi paya. Jab support ko call kiya toh unhone koshish ki samjhaane ki, par mujhe lagta hai ki labels aur instructions ko user-friendly banana chahiye tha, taaki beginners easily start kar saken. Isliye mera pura onboarding process fail ho gaya; mujhe laga ye software mere liye theek nahi hoga jab tak doosri taraf se jyada madad na mile.