Labels samajh nahi aate, bahut confusion hota hai
Mujhe jo sabse zyada dikkat hui woh thi software ke labels aur options. Bahut baar main sochti thi ki yeh button kya karega ya yeh feature kis chiz ke liye hai. For example, database section mein kuch tabs the jo puri tarah clear nahi the, aur dialer ke andar bhi kai options lagatar confuse kar rahe the. Sign-up karte waqt bhi ek form tha jisme kai fields aise the jinke baare mein mujhe nahi pata tha ki kaunse details dalni hai exactly. Matlab overall terminology set thoda complicated lag raha tha, jo mujhe baaki software se zyada samajh nahi aaya. Jab main support ko phone kar rahi thi, toh unhone bhi zyada clearly explain nahi kiya ki kis tarah setup karna hai for my working hours. Payment process mein bhi kahi jagah mujhe lag raha tha ki invoice details perfectly simple nahi hain, par woh chhoti si baat thi. Main bas chahti thi ki software thoda aur friendly language use kare taaki use karna easy ho jaye.