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WFHI review

Labels samajh mein aaye par communication thoda clear nahin tha

2 out of 52 of 5Unverified experienceSupport and communication

Labels samajh mein aaye par communication thoda clear nahin tha

Support se baat karna thoda mushkil tha kyun ki jab main queries bheji toh mujhe lagta hai wording bilkul clear nahi thi. Jo options aur labels the software mein, unka matlab samajhna thoda confusing raha aur kabhi kabhi lagta tha ki functions ke naam aur unki settings match nahi kar rahi hain. Wording itni simple ya straightforward nahi thi, isliye mene baar baar check kiya ki main sahi jagah ka option use kar rahi hoon ya nahi. Dialer ya calling tool pe bhi kuch terms waise use hue jo usual mein mujhe expected nahi the, is wajah se mujhe dusre users se confirm karna pada ki kya woh settings setup sahi hai ya nahi. Wahi ek acha point tha ki support team ne jab finally response diya tha toh woh kaafi patient rahi aur straightforward answers di, jo mujhe thoda problem solve karne mein madad ki. Lekin overall process easy nahi tha aur mujhe laga ki thoda aur clear aur easy language use ki jaye toh nai users ke liye helpful rahega.

Mansi Dinesh BediDelhi, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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