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WFHI review

Labels samajh ke mujhe surprise hua, par support theek tha

2 out of 52 of 5Verified purchaseSupport and communication

Labels samajh ke mujhe surprise hua, par support theek tha

Mujhe sabse zyada ajeeb laga ki jo labels aur wording hai software mein woh thode confusing hain. Jaise ki training ke dauraan, mujhe har step ko baar-baar dekhna padta tha kyunki label kuch clear nahi hota tha. Dialer option aur database ke names mein difference samajh nahi aaya. Support team ne response toh diya, usmein koi problem nahi thi, lekin woh bhi mujhe baar-baar same baat samjhana padta tha, thoda time waste hua. Mujhe laga tha ki sab kuch simple aur straight-forward hoga, par aise nahi tha. Jo instructions diye gaye the, woh thode ajeeb se lag rahe the, aur mujhe thoda frustration hua ki baar-baar samjhane padta tha. Overall, I feel ki support sahi tha lekin iska process aur labels ko thoda aur improve karna chahiye. Busy rehne ke wajah se maine last mein itna hi kaha, varna aur bhi zyada batata.

Asha KrishnanTripura, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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