Labels on training mostly clear, but room to improve
The training and onboarding with WFHI showed that most wording and labels in the software interface made sense and helped me navigate early steps. The dashboard, calling tools, and dialer functions were clearly labeled, which minimized confusion and helped me focus on learning. However, one noticeable exception was the database section where some labels seemed ambiguous or too technical without enough explanation. This could cause misunderstandings, especially for new users like me who rely heavily on precise terminology to follow training instructions effectively. I would appreciate if WFHI improved these specific labels for better clarity, as streaming those parts with clear wording would enhance overall training quality and onboarding experience significantly.