Labels on dashboard clear but pricing terms confusing
Hey, just wanted to share my thoughts after going through the sales and pre-purchase information. So, the dashboard labels and menu items were generally very clear—like the calling tools and database sections were named exactly what I expected, which made navigation easier right from the start. That part really worked well for me because it saved a lot of headaches during setup. However, where I hit a snag was the pricing plans and invoicing descriptions. The way some of the payment terms were worded gave me pause and made it a bit tricky to figure out exactly what was included with each package before signing up. I had to spend extra time re-checking those details and even reached out to support for clarification. Apart from that, the sign-up flow was pretty smooth and not bogged down by unnecessary jargon. The training invitations and onboarding emails also used straightforward language, making the whole process approachable. Overall, it’s a solid experience with just that one part around billing clarification that could definitely use some tweaking. Would recommend the product but hopefully they update the pricing language soon to avoid confusion for others.