Labels okay hain par kabhi kabhi confusing bhi
Jab maine WFHI ka training aur onboarding start kiya, toh mujhe laga ki jo labels aur wording diye gaye hain woh mostly clear hain, lekin kuch terms thode technical lage. Kabhi kabhi aisa laga ki training material wala language thoda over-complicated kar deta hai samjhna, especially jab database aur dialer ke specific features ke baare mein baat aayi. Lekin dusri taraf, yeh bhi sach hai ki unhone koshish ki hai ki sab kuch logically organized rahe, jisse beginners ko woh samajh mein aaye. Jo sign-up aur invoicing process tha, woh simple tha, par billing ke credits ko samajhna thoda mushkil hua. Support team se jab poocha toh help mil gaya details clear karne mein, toh positive side bhi hai. Bas overall thoda aur plain language preferred hoti, then it would have been perfect balance. Phir bhi main appreciate karta hoon unki honesty aur effort ko.