Labels ne thoda confuse kiya par overall achha tha
Training aur onboarding ke dauran main ne dekha ki software me labels aur wording thoda ajeeb lage. Kuch buttons pe likha tha jo mujhe turant samajh nahi aaya, jaise ki “Workflow Sync” ya “Call Queue Manage,” jo thoda technical lagte the bina explanation ke. Par jaise hi maine training modules me un terms ka detailed meaning samjha, toh clarity aayi. Is bad me mujhe laga ki agar yeh wording thodi aur simple hoti toh onboarding aur bhi smooth hota. Sign-up process mein labels clear the, aur invoicing instructions bhi theek tarah se samjhay gaye the. Dialer aur database feature ke naam clear the par unka use karte waqt jo terms aaye, unke liye mujhe thoda back and forth karna pada. Telephonic support se baat karke maine confusion dur kiya, jo training ke liye important tha. Jo baat mujhe sabse zyada surprise kiya vo yeh ki software ke internal terms ke alava baaki process bahut user-friendly tha, bas thodi si terminology par dhyan dena chahiye.