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WFHI review

Labels ne thoda confuse kiya, main sure nahi thi

3 out of 53 of 5Unverified experienceSupport and communication

Labels ne thoda confuse kiya, main sure nahi thi

Main jo dekha, wo yeh tha ki labels aur wording software mein kuch ajeeb the. Yeh mujhe surprise karta hai kyunki modern software typically clear instructions deta hai. Kabhi kabhi jab main database ya call logs check karti thi, to labels inconsistent hote the, jis se confusion hota tha ki main exactly kahaan hoon. Training material mein bhi kuch terms waise defined nahi the jaisa mujhe expect tha. Kya yeh intentional hai ya phir kisi ne dhyan nahi diya, yeh main nahi batana chahti. Par mujhe lagta hai ki agar labels thoda better hote toh main zyada easily software manage kar pati. Support team ne bhi terminology par kuch zyada clarity provide nahi ki, so as a result, it took time to understand the user flow fully. Overall, yeh ek aisa factor tha jo mujhe thoda hesitate karne laga.

Malini NarayananJharkhand, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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