labels mostly clear but the ‘help’ section confused me
I really appreciated how intuitive the main dashboard was — the labels on the buttons and tabs made it easy to find most features quickly without needing to search. Training materials matched up well with those terms, which helped me get started faster. However, when I did try to use the help section during onboarding, the language there felt a bit too technical and some of the instructions seemed mismatched from what I was seeing on screen. It slowed down my learning because I wasn’t sure which version the help was based on. Beyond that one snag, the wording across the rest of the interface was clear and consistent, and I liked how the database and dialer tools had straightforward labels that reflected their purpose well. The updates didn't mess with the terminology much, which was reassuring. Overall I felt comfortable moving forward, though simplifying that help language would really have enhanced the early experience.