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WFHI review

Labels mostly clear, but still confusing sometimes

3 out of 53 of 5Unverified experienceSupport and communication

Labels mostly clear, but still confusing sometimes

I honestly thought the labels on the various menus and buttons would make things simpler by now, but some still kind of confuse me. For example, the database section uses terms that aren't always intuitive, and I've had to ask support a couple of times about what certain phrases mean. The telephonic support staff explains things well, though, so that part does help clarify the confusing labeling. The signup and invoicing steps used sensible terms, at least, so I didn’t get lost there. Still, the inconsistency in wording is tiring when you have to keep reminding yourself what certain buttons do.

Sneha IyerAndaman and Nicobar Islands, IndiaExperience: Published:
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