Labels mostly clear but some words could confuse
In my opinion, the sales and pre-purchase wording and labeling made good sense for the most part, although some parts could be clearer. To sum it up for a friend, I’d say the sign-up and product pages scaffolded the process logically, and the main buttons and terms matched the expected actions. The training options and package features were explained well enough during the browsing phase. However, I did find some labels to be a little technical or vague until I clicked further—for example, terms used for certain database functions or calling tools could use simpler descriptions for newcomers. Still, once you go through the initial onboarding, these phrases start feeling natural. What helped was that the invoicing section kept things mostly straightforward and consistent with previous information, meaning I didn’t get lost or feel tricked at payment. Overall, the wording lets users understand the process and products mostly accurately, but tightening up a few confusing labels would improve the experience even more.