labels mostly clear but some felt confusing
I was looking at the software before buying and the labels on the dashboard helped me understand which feature was which. For example, the calling tools had straightforward names that matched what I expected, so dialing felt easy to get. However, some buttons in the database section used jargon that I had to google elsewhere to grasp. This back and forth made me pause during the onboarding and slowed down my trial. The signup itself went without glitches and payment was straightforward, so those parts were fine. Overall, the labeling was a mixed bag with some clarity but also pockets of confusion which I'd say is average. I guess it's mostly workable, but they could do better on explaining some terms directly in the software to reduce that pause time.