Labels mein thodi clarity ki zarurat thi
Maine sales aur pre-purchase phase ko dekha aur mujhe lagta hai ki software ke labels aur terms pura clear nahi the initially. Kuch buttons jaise 'Start Calling' ya 'Database Access' thoda confusing lagte the kyunki unka exact function pehle samajh nahi aya. Training sessions mein par clarity achhi mili, par agar sales page pe zyada simple explanations diye jaate toh better hota. Mujhe yeh bhi feel hua ki invoices ka format thoda complex tha, usme bhi kuch jargon jo beginner ke liye thoda mushkil hai samajhna. Overall, process clear to tha par thodi zyada detailing chahiye thi initial communication mein. Agar ye thoda aur polished hota toh purchase decision lena aur smooth hota, par fir bhi WFH India ki help se kaafi cheezein samajh aayi.