Labels mein thoda confusion tha, ek cheez achhi lagi
Sales aur pre-purchase phase mein sabse pehle mujhe sign-up process samajhna tha. Wahan toh basic steps the, jo theek lage. Lekin jab software ke different tools aur features ke bare mein labels aur wording dekha, toh mujhe thoda confusion hua ki yeh kya functionality degi. Jaise dialer ke kuch buttons aur database ke menus pe jo terms use kiye gaye the, wo clear nahi the. Training ke dauran bhi yeh cheeze easily explain nahi hui, jisse mujhe lagta tha ki main khud guess kar rahi hoon. Software ke automatic updates kabhi kabhi naye labels leke aate hain, par unke saath koi proper instructions nahi milti jo mujhe help kar sake. Ek achhi baat ye thi ki payment ka process aur invoice generate karna bohot clear aur user-friendly tha, wahan koi issue nahi tha. Overall toh experience thoda confusing raha kyunki labels aur terms clear nahi thay, par invoice ko samajhna aasaan tha toh main us aspect ko appreciate karungi.