labels me thoda ajeeb laga par ek cheez toh achhi thi
Aapke support aur communication ka experience mila jula raha mere liye. Sabse pehle, jab maine feedback send kiya, toh uski acknowledgement clear aur timely mili, jo acchi baat hai. Lekin labels aur wording me bahut confusion thi; jaise ki 'Help Ticket Status' aur 'Query Resolution Time' ko itna technical banaya hai ke samajhna mushkil ho gaya. Maine support se phone pe baat ki toh unhone ache se samjhaya, par dashboard pe thodi simplicity honi chahiye. Ek cheez matlab ek part jo stand out karti thi, woh yeh thi ki telephonic support ka response time kaafi acha tha; mujhe wait nahi karna pada jyada der. Lekin agar aap labels ko simple aur zyada user-friendly banate toh bohot fayda hota. Aapke team ne polite aur helpful response diya, par interface aur communication thoda aur clear hona chahiye taaki koi bhi naya user easily samajh sake. Overall, support ka tone acha tha, bas thodi terminology me bharpur improvement ki need hai.