Labels made the training easier but some could be clearer
I found the training and onboarding process well structured overall, especially because most of the wording and labels on the dashboard made sense immediately. For example, the call logs and database sections had clear labels that exactly described what I was looking at, which helped me pick up the software faster. That said, a couple of labels in the dialer interface seemed a bit vague or technical at first, so I had to check the training videos and documentation a few times to be sure. Still, once I got past those small bumps, everything else became intuitive. The payment flow during sign-up was also clearly labeled, which made the invoicing less stressful. I appreciate that the automatic updates didn’t mess with the labels and settings I had already gotten used to. Overall, the good parts definitely outweigh the minor confusing moments, making the whole onboarding much more enjoyable and productive in the end.