Labels made sense but some explanations missing
The overall wording used in the software and during sign-up made sense and was straightforward to follow. However, I found the terminology around the database and dialer features lacked clarity in some places. For instance, there could have been better explanations or tooltips for certain labels, which would have helped avoid confusion. The training covered most of these points but didn't fully clarify them, so I ended up repeating parts of it to understand better. On the plus side, invoicing and payment were clearly outlined with no ambiguity. In short, I got by but the experience would have been smoother with more thorough descriptions right from the start.