Labels ko samajhna thoda zyada effort mangta tha
Mujhe lagta hai ki sales aur pre-purchase phase ke dauraan jo jo wording aur labels diye gaye the software mein, wo thode confusing the. Sign-up ke process mein toh sab theek tha, par jaise hi training ke modules start hue aur dialer setup ki baat aayi, tab labels clear nahi lag rahe the. Ye thoda frustrating tha kyunki mujhe baar baar samajhna padta tha ki kis option ka kya matlab hai, jo ideally simple hona chahiye tha. Support team ne help karne ki koshish ki, lekin jab labels bahut complex ho toh yeh kafi time létá hai. Billing aur invoices wale section mein clarity achhi thi aur payment process bhi smooth tha, toh ismein koi dikkat nahi. Overall agar labels aur wording ko thoda aur straightforward banaya jaye toh future users ko zyada asaani hogi aur effort ghatega. Bas itna zyada effort lagana chahiye nahi tha interface samajhne mein.