2 out of 52 of 5Unverified experienceSupport and communication
Labels kaafi confusing the, shayad dobara na karun
Support se baat karte waqt mujhe lagta tha ki unke documentation aur dashboard mein jo labels use kiye gaye hain wo bilkul straightforward nahi hain. Jo buttons aur categories hain, unke naam itne clear nahi hain ki main bina help ke samajh jaoon ki kaunse action kaha lena hai. Phone par jab kisi se explain karvaya, toh mujhe laga ki unke liye bhi user perspective samajhna thoda challenging hai. Kuch cheezein achhi thi, jaise invoicing process jo simple thi, par overall navigation aur terminology confusing rahi. Is wajah se mera experience frustrating raha aur main sochta hoon ki agar same experience raha toh shayad main dobara try na karoon.