Labels kaafi confusing the, ek jagah thoda clear tha
Maine purchase karte waqt sales aur pre-purchase ke dauran jo sabse bada problem face kiya woh tha jo wording aur labeling thi software mein. Tarah tarah ke terms aur labels jo diye gaye they, wo bohot baar confuse kar dene wale the, especially jab main onboarding flow complete kar raha tha. Kuch terms jaise "Dialer setup" Aur "Call tracking database" Ke beech faraq samajhne mein kaafi time laga. Lekin ek cheez jo mujhe thoda achha laga woh thi invoice generation aur payment gateways ka interface. Yeh part kaafi straightforward aur samajhne mein asaan tha, jiski wajah se main payment process smooth samjha. Training material me bhi kuch labels clear the, lekin overall navigation aur menus aise lage jaise unnecessarily technical ho, jo mere liye thodi barrier bani. To mujhe lagta hai ki agar WFHI labels ko thoda zyada user-friendly banayega toh kisi beginner ke liye zyada accessible hoga ye system.