Labels in the database section felt confusing at first
During initial usage, I noticed that some of the wording, especially in the database section, was less intuitive than I expected. The labels didn’t always clearly indicate the actions they triggered, which sometimes slowed me down as I checked what each button did. The dialer and calling tools had clearer labels overall, making their use straightforward after a short exploration. Although the training covered most common terms, the real test was in the software itself where some menus felt cluttered. Support was helpful when I reached out for clarifications, but the wording inconsistency stood out the most and affected learning speed. Sign-up, invoicing, and payments all had simple, direct language that was easier to understand. Overall, the software works well for its purpose, and once you get past that database wording hurdle, it feels useful and manageable.