Labels helped a bit but some terms were confusing
While exploring the sales and pre-purchase materials, I noticed that some of the labels used in the software and the onboarding pages were clear and helped me navigate the options. For example, the descriptions of the database feature and the dialer were quite helpful in setting expectations. However, I found certain terminology a bit confusing at times, especially on the payment process page — some labels like "Payment confirmation" Versus "Invoice generation" Could have been clearer or more consistently used. This made me double-check if I was understanding correctly. I think a bit of standardizing the wording and labels across different pages would enhance usability further. Still, the overall ease of signing up and invoicing was good, so the positives balance my small reservation here.