Labels had one clear moment of clarity
When I began the training and onboarding process, I found myself instantly confused by several terms and labels used throughout the software interface. Most of the wording didn’t resonate with the actual steps I was taking, which made me pause multiple times to reorient myself or search for explanations. The dashboard labels were especially unclear, and it felt like I had to guess what some buttons actually did rather than being guided. However, the one part that stood out as being reasonably straightforward was the step where I had to input my basic profile details – the wording there was clear enough that I didn’t need extra help. Beyond that, though, the rest of the onboarding instructions often seemed more complicated than necessary, causing delays in getting properly set up. I did appreciate that despite this, the automatic updates didn’t disrupt or alter the labels after installation, so there wasn’t extra confusion from changes during the process. Overall, the training did its bare minimum job but left much to be desired in helping new users understand the platform swiftly and intuitively. A more consistent and sensible labeling approach would surely improve the experience for future users like myself.