Labels generally clear, but some wording could confuse

Labels generally clear, but some wording could confuse

As I worked through the onboarding training, I appreciated how most of the labels and instructions were straightforward and made it easier to navigate the software’s features. The dialer interface especially had clear commands that matched the intended actions well. However, a few terms used in the database module seemed a bit technical relative to what a new user might expect, which made some steps feel less approachable at first glance. It didn’t cause major issues, but I needed to double-check a few labels to ensure I understood them correctly. On balance, the wording mostly made sense, but there’s room for slight improvement to make the onboarding smoother, especially for users less familiar with such software.