Labels felt a bit off, but overall okay to navigate
I liked using the WFHI software because it let me follow along in training pretty easily. The dashboard and calling tools worked fine and I didn’t have many issues with access or updates over the week. That said, some of the wording and labels on buttons and menus felt a bit odd or unclear. Sometimes I wasn’t sure what an option would do before clicking it, which slowed me down a little. The database section was useful, but I think clearer names on some fields would have helped a lot. Still, the training tried to explain things and telephonic support was good when I needed it. Sign-up and payment were straightforward, so that part didn’t cause any trouble. Overall, the software was mostly logical and navigable which made me feel okay about using it, even if the language could be better.