Labels didn’t click till way late, had to guess alot
Hey, just wanted to share how the training stuff went because honestly, it was kind of a mess at first! I was going through the onboarding sessions and kept getting stuck on what some buttons and labels meant. Like, they’d say “Launch dialer” or “Update database,” but it wasn’t immediately clear what exactly would happen. I remember thinking, ‘Wait, will this call the client automatically or do I have to do something else?’ Had to guess way too much, which slowed me down. It wasn’t until halfway through the training that I finally got a decent idea of how things worked, and even then, some terms still felt a bit vague. Plus, the way the instructions were worded sometimes felt like they assumed you already knew the software inside out, which I clearly didn’t. The casual style of training was nice but I wish there were clearer, simpler labels so it clicked faster. Anyway, once I figured it out, the dialer and database parts were actually pretty manageable. Just wish the onboarding had fewer confusing signs from the start.