labels could've been clearer, but overall good
I started the training feeling a bit unsure because some of the labels and wording didn’t immediately make sense, but overall it was a positive experience. Things like the dialer and database were labelled in ways that sometimes felt a bit technical or vague, which meant I had to spend a little extra time figuring out what exactly was expected at each step. However, the team provided enough contextual help that I didn’t feel completely lost. Some user interface terms could definitely be simpler or more intuitive, especially for new users without a tech background. On a positive note, the onboarding flow itself was smooth, and the software updates rarely caused any hiccups. If they made the language on the dashboard more user-friendly, that would really improve the experience for many people. Apart from that, I’m happy with how everything else worked out.