Support was generally good but honestly the wording on some of their messages was confusing. When I

Support was generally good but honestly the wording on some of their messages was confusing. When I

Support was generally good but honestly the wording on some of their messages was confusing. When I reached out, the instructions used terms that did not clearly explain what I needed to do next. The labels on buttons inside the support portal sometimes felt technical rather than simple to understand. This made it harder to quickly navigate and resolve minor issues without waiting on a callback. That said, the communication was prompt, and once I figured out the right actions, the team was quite helpful. I think with a few changes in wording and clearer labeling, the support experience could be smoother. For now, it's good enough but definitely not perfect. The responses came on time, and I didn’t face long silences, which was appreciated. So my main issue is simply that the wording could be better designed to avoid wasted time and confusion. Everything else was fine from my perspective and I would continue to use their support if needed.