Labels could be clearer during training
While going through the onboarding and training phases, I found most of the content clear enough to follow, especially when learning to navigate the database and use the calling features. However, one moment stands out when a label on the dashboard button wasn’t immediately clear—this slowed me down trying to understand its purpose. The terms used in that segment could have been more intuitive to help with quicker adoption. For the rest of the training, though, the explanations were decent, and the software itself seems well set up. Still, a bit more clarity in wording during those few key moments would improve the onboarding experience.