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WFHI review

Labels confusing, dashboard samajhna tough raha

3 out of 53 of 5Unverified experienceSoftware and access

Labels confusing, dashboard samajhna tough raha

Software ka jo dashboard hai, usme kai jagah labels mere liye clear nahi the. Har baar mujhe sochna padta ki yeh button kis function ke liye hai, aur training mein bhi ye clarity nahi di gayi. Database access karte waqt terminology thodi ajeeb si lagti thi, jaise ki 'entries' aur 'records' ka fark samajhna mushkil hota tha. Dialer tools bhi kabhi kabhi confusing instructions deti thi, toh mujhe support call karna padta tha. Mujhe lagta hai ki wording thodi aur simple ho sakti thi taki new users jaldi adapt kar saken. Automatic updates me bhi kuch naye labels aaye lekin unka explanation itna achha nahi tha, jisse thoda sa frustration bada. Sign-up aur payment process jyada complex nahi tha, lekin software ki language kabhi kabhi thoda technical hojati hai. Support team ne acha try kiya samjhaane mein, par lagta hai basic terminology pe dhyan dena zaroori hai future mein. Overall, mujhe dashboard aur labels ke confusion ke wajah se thoda struggle karna pada, jo toh bahut baar discuss bhi kar rahi hoon support ke saath.

Sneha SaxenaArunachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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