Labels confused me; unsure if I'll repeat
I found the support staff polite and patient when I reached out about some unclear terminology in the software interface. The way certain features were labeled made it harder for me to navigate initially. For instance, some buttons and sections had terms that didn’t seem to reflect their functions clearly, which caused a bit of delay in using the dialer and accessing database features effectively. On the other hand, the telephonic support was available and willing to explain these things, which was a positive point. However, because of the confusing labels, I ended up spending more time than I wanted on onboarding. Given this experience, I am uncertain about whether I would use this platform again for similar services. Clearer language would definitely improve the experience, making it easier to recommend. If the interface changes, I might reconsider in the future but as it stands, I am hesitant.