Labels confused me, support didn't solve it
I was really hopeful about using the software, training, and the dialer tool, but unfortunately, the wording and labels in the interface just didn’t make sense to me. I tried repeatedly to figure out how to navigate the dashboard and access the calling features, but the terminology seemed inconsistent and vague. When I contacted telephonic support, I expected some guidance, but the explanations I received added to my confusion instead of resolving my issues. I had trouble with sign-up too, as the payment and invoice process weren’t clear about what was required on my end. I felt stuck without enough help from the resources provided, which was frustrating because I wanted to make the most of this service. Overall, the outcome was that I couldn’t use the software effectively, so it didn’t meet my needs and left me quite disappointed.