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WFHI review

Labels clearer hone chahiye the

3 out of 53 of 5Verified customerSupport and communication

Labels clearer hone chahiye the

Maine support se contact kiya tha jab mujhe software ke kuch parts samajh nahi aaye, especially jab main database feature use kar raha tha apne workflow ke liye. Jo wording use ki gayi thi kuch buttons aur labels pe, wo thodi confusing lagi. Kisi cheez ka naam thoda vague tha, jisse main unsure rahaa ki next step kya hoga. Agar labels clear aur descriptive hote, toh mujhe call support pe depend nahi hona padta har baar. Support team ne basic queries solve kar di, par woh bhi kai baar need thi ki woh phrase ya step dobara define kare. Onboarding flow ne thoda time lagaya, aur payment process simple tha, magar automated updates ke baare mein jo notice mila tha, wo thoda unclear tha, jisse main unsatisfied tha. Overall, software usable tha, par communication aur UI labels mein improvement chahiye, taaki user ko zyada clarity mil sake bina bar bar support call kiye.

Samir Vishal BehlAndaman and Nicobar Islands, IndiaExperience: Published:
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