Labels clear except one that tripped me up
I found the support communication fairly straightforward overall, though there was one label in the software that confused me initially. The wording usually made sense, guiding me through the onboarding steps without much hassle. However, one particular button was labeled in a way that didn’t quite match its function, which caused some back and forth with support. The telephonic support was polite and helpful but took a bit longer than expected to clarify that issue. Once they explained the terminology, using the calling tools felt smoother. The automatic updates came without interruptions, which was good, though I wish the interface had been more consistent with its wording elsewhere. The invoicing and payment process was clear and as anticipated, which helped balance out the minor confusion during setup. Overall, the experience was a mix of clear and confusing moments, but mostly manageable once I got past that one wording issue.